Levio Access, Inc. (“Levio Access,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit levioaccess.com (the “Site”), contact us, request information or a demonstration, or otherwise interact with us through the Site.

This Privacy Policy applies to the public-facing Levio Access website. Use of the Levio Access platform or services by customers may be governed by separate agreements, privacy terms, data processing agreements, business associate agreements, or other contractual terms.

1. Information We Collect

We may collect information in the following ways.

Information you provide to us

When you contact us, submit a form, request a demonstration, or otherwise communicate with us, we may collect information such as:

• Name
• Email address
• Telephone number
• Company or organization
• Job title
• Information included in your message or inquiry
• Other information you voluntarily provide

Information collected automatically

When you visit the Site, certain information may be collected automatically through cookies and similar technologies, including:

• Internet Protocol (IP) address
• Browser and device information
• Operating system
• Pages viewed
• Referring and exit pages
• Date and time of visits
• General geographic information derived from an IP address
• Interactions with Site features and content

For more information, please review our Cookie Policy and Cookie Settings.

Information from third parties

We may receive information from service providers, analytics providers, business partners, social media platforms, or other third parties when permitted by applicable law.

2. Health and Patient Information

The public-facing Levio Access website and its general contact and demonstration request forms are not intended for the submission of patient information, protected health information, medical records, or other sensitive health information.

Please do not submit patient-identifying information or protected health information through general website forms, email addresses, or other public-facing Site features unless you are specifically instructed to use a secure method authorized for that purpose.

Customer use of the Levio Access platform may be subject to separate privacy, security, contractual, and regulatory requirements.

3. How We Use Information

We may use information collected through the Site to:

• Respond to inquiries and demonstration requests
• Communicate with prospective and current customers
• Provide information about Levio Access products and services
• Operate, maintain, secure, and improve the Site
• Analyze Site traffic, usage, and performance
• Understand how visitors interact with our Site and communications
• Detect, investigate, and prevent security incidents or misuse
• Maintain business and administrative records
• Comply with legal and regulatory obligations
• Establish, exercise, or defend legal claims
• Send marketing communications when permitted by applicable law

You may unsubscribe from marketing emails at any time by using the unsubscribe mechanism included in those communications or by contacting us.

4. Cookies and Similar Technologies

We and our service providers may use cookies, pixels, tags, local storage, and similar technologies to operate the Site, remember preferences, measure performance, understand Site usage, and, where applicable, support marketing activities.

Where required by applicable law, non-essential cookies and similar technologies will not be activated until you provide consent.

You can review or update your preferences through the Cookie Settings link available on the Site.

Please see our Cookie Policy for additional information.

5. How We Disclose Information

We may disclose personal information to:

Service providers

We may use service providers that support our website hosting, website development, analytics, communications, cybersecurity, customer relationship management, marketing, and other business operations.

These providers may process information on our behalf in connection with the services they provide to us.

Professional advisers

We may disclose information to attorneys, accountants, auditors, insurers, consultants, and other professional advisers as reasonably necessary.

Legal and regulatory purposes

We may disclose information when we believe doing so is required or appropriate to comply with applicable law, regulation, legal process, governmental request, or to protect the rights, property, security, or safety of Levio Access, our customers, Site visitors, or others.

Business transactions

Information may be disclosed or transferred in connection with an actual or proposed merger, acquisition, financing, reorganization, sale of assets, investment, bankruptcy, or similar business transaction.

With your direction or consent

We may disclose information for other purposes when you direct us to do so or provide appropriate consent.

6. Sale, Sharing, and Targeted Advertising

Levio Access does not sell personal information in exchange for money.

Depending on the technologies used on the Site and the laws applicable to a particular visitor, certain disclosures involving analytics, advertising, or similar technologies may be considered a “sale,” “sharing,” or use for targeted advertising under applicable U.S. privacy laws.

Where required, we provide visitors with the ability to opt out of these activities through our Cookie Settings or other privacy controls.

Where required by applicable law and technically supported, we also process recognized browser-based opt-out preference signals, such as Global Privacy Control.

7. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including to respond to inquiries, maintain business records, provide services, comply with legal obligations, resolve disputes, enforce agreements, and protect our legitimate business interests.

Retention periods may vary depending on the type of information, the purpose for which it is processed, contractual obligations, and applicable legal requirements.

Cookie and similar technology retention periods may vary by technology and provider and can be reviewed through our Cookie Settings where available.

8. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, loss, or misuse.

However, no method of transmission over the Internet or electronic storage system can be guaranteed to be completely secure.

9. Your Privacy Rights

Depending on where you reside and applicable law, you may have rights concerning your personal information, which may include the right to:

• Request access to personal information we maintain about you
• Request correction of inaccurate personal information
• Request deletion of certain personal information
• Request a portable copy of certain personal information
• Object to or restrict certain processing
• Opt out of certain sales, sharing, or targeted advertising
• Withdraw consent where processing is based on consent
• Appeal certain decisions regarding a privacy request
• Lodge a complaint with an applicable data protection authority

These rights are subject to applicable legal exceptions and limitations.

To submit a privacy request, please contact us using the information in the “Contact Us” section below.

We may need to verify your identity before fulfilling certain requests. Where permitted by applicable law, you may also use an authorized agent to submit a request on your behalf.

We will not discriminate against you for exercising privacy rights provided by applicable law.

10. European Economic Area and United Kingdom Visitors

If European Economic Area, United Kingdom, or other similar data protection laws apply to our processing of your personal information, our legal basis for processing may include:

• Your consent
• Performance of a contract or steps taken at your request before entering into a contract
• Compliance with a legal obligation
• Our legitimate interests in operating, securing, improving, and promoting our business and services, provided those interests are not overridden by your rights and interests

Where applicable, you may have rights to access, correct, erase, restrict, object to processing, receive certain information in portable form, withdraw consent, and lodge a complaint with your local data protection authority.

11. International Data Transfers

Levio Access is based in the United States. If you access the Site from outside the United States, your personal information may be transferred to, stored in, or processed in the United States or other jurisdictions where we or our service providers operate.

Where required, appropriate safeguards will be used for international transfers of personal information.

12. Third-Party Websites and Services

The Site may contain links to websites, platforms, or services operated by third parties.

Levio Access is not responsible for the privacy, security, or content practices of third-party websites or services. We encourage you to review their privacy policies before providing personal information.

13. Children’s Privacy

The Site is intended for business and professional audiences and is not directed to children.

We do not knowingly collect personal information from children through the Site. If we learn that personal information from a child has been submitted to us inappropriately, we will take reasonable steps to address the information as required by applicable law.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, services, or legal requirements.

When we update the Policy, we will revise the “Last Updated” date at the top of this page. Material changes may be communicated through additional means where required by applicable law.

15. Contact Us

If you have questions about this Privacy Policy, our privacy practices, or would like to submit a privacy request, please contact:

Levio Access, Inc.

Email: hello@levioaccess.com

Website: levioaccess.com

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